Oracle goes all in on cloud automation

0 Posted by - 20th September 2019 - Technology

Oracle OpenWorld in San Francisco this week will spotlight the company going big on conversational user interfaces and digital assistants as part of a broader push to incorporate AI technologies, after tentative steps in that direction last year.

CIOs can also expect Oracle to extend its cloud apps with more automation tools and new functionalities, potentially reducing the need to interface with point solutions from third parties. Among the new features promised are IoT monetization tools so you can make your customers pay for physical objects based on usage; the Oracle Business Network, which will make it easier to trade with businesses that are also Oracle customers; LinkedIn integration for recruiters and HR staff; and deeper integrations with Oracle’s CX Unity platform for tracking customers on- and offline.

But if there is a central message the company hopes to convey this week, it’s that Oracle is now a serious cloud apps player, despite reluctance to break out cloud revenues in its financial results.

“We now have lots of successful customers, many of whom will speak at the conference about their success, in our cloud,” said Steve Miranda, executive vice president of applications at Oracle, in a pre-briefing. Businesses of all shapes and sizes can benefit, he said, “not only from what we have today, but by staying current and modern with the pace of change that our SaaS applications can bring you.”

Automatic for the people

Automation is one of the areas the company is pushing AI. Oracle Autonomous Database uses AI to perform a lot of the provisioning, patching and performance management previously undertaken by admins, and now the company is looking across the enterprise for other tasks it can automate.

Oracle ERP Cloud, for example, will gain new intelligent document recognition capabilities that can help eliminate manual invoice entry, adapting to changes in document formats over time, the company says.

read more at by Peter Sayer